INITIAL CONSULTATION

Rescheduling & Cancellation Policy

Rescheduling of an initial consultation can be made at anytime but generally should be made at least 72 hours in advance to avoid rescheduling fees. Rescheduling an appointment in than 72 hours will incur a $50 rescheduling fee. Fifty percent (50%) refund for initial consultation that are canceled at least 72 hours in advance. No refund for cancelations of initial consultation made less than 72 hours of scheduled appointment time.

RETURNING CLIENTS

Rescheduling & Canceling Policy

Rescheduling of an appointment for a returning client can be made at anytime but should be made at least 72 hours in advance to avoid rescheduling fees. Rescheduling an appointment in less than 72 hours will incur a $30 rescheduling fee. Seventy-five percent (75%) refund for returning clients who cancels at least 72 hours in advance. Fifty percent (50%) refund for returning clients who cancel less than 72 hours of scheduled appointment.

Please note our refund policy for readings, reports and other products.

READINGS:

No refund for reading after the reading has taken place. No refunds for cancellations received less than 72 hours for initial consultation. Fifty percent (50%) refund for returning clients who cancel less than 72 hours of scheduled appointment.

Only one (1) request to reschedule an appointment will be honored provided the request is made more than 72 hours before the original appointment time. No refund or additional rescheduling for reading appointments that were rescheduled past the original appointment time.

Refunds will be made within ten (10) business days after the scheduled appointment date or earlier, if possible.

Cancellation of appointment should be made by phone or email.

REPORTS:

Sales on all reports are final, no refunds.